Terms and Conditions

Last updated: October 14, 2026

These Terms govern your use of munafah.com and the Munafah app (the "Service"), provided by Munafah Limited Co.. By using the Service you agree to these Terms.

Eligibility & accounts

You must be 18 or older and able to form a binding contract. You are responsible for your account, its security, and all activity under it.

Service

Munafah is a software-as-a-service (SaaS) platform for business management: sales, inventory, billing, B2B ordering and AI features. No physical goods are sold.

Plans, pricing & payment

• Prices are shown on our Pricing page in INR for India and USD for the USA. Indian prices are subject to applicable GST; US prices may be subject to sales tax.
• Paid plans are billed in advance, monthly or yearly, and renew automatically until cancelled.
• AI credits are prepaid, non-transferable and have no cash value.
• Payments are processed securely by Stripe or Razorpay, in both India and the USA.

Acceptable use

You will not use the Service for illegal activity, fraud, spam or infringing content, or to attack or reverse-engineer the Service. We may suspend accounts that break these rules.

Your data

You own the data you enter. You allow us to host and process it only to provide the Service. See our Privacy Policy.

Intellectual property

The Service, brand and software belong to Munafah Limited Co.. You get a limited, non-exclusive, non-transferable right to use it during your subscription.

Cancellation & refunds

See our Cancellation & Refund Policy.

Disclaimer & liability

The Service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the fees you paid in the 12 months before the claim.

Termination

You may stop using the Service at any time. We may suspend or end accounts that breach these Terms. You can export your data before closing your account.

Governing law

For customers in India, these Terms are governed by the laws of India, and the courts in Indore, Madhya Pradesh have jurisdiction. For customers in the USA, they are governed by the laws of the State of Georgia, and the courts in Fulton County, Georgia have jurisdiction.

Changes

We may update these Terms and will post the new date here.

Contact & Grievance Officer

Munafah Limited Co.
India: 78 Narsingh Bazar, Indore, Madhya Pradesh, India (Phone: +91 99932 29729)
USA: 8735 Dunwoody Place, Ste N, Atlanta, GA 30350, USA
Email: team@munafah.com
Phone: +1 (404) 491-8845

Grievance Officer (India, under the IT Act 2000 and DPDP Act 2023): Neha Singhi, team@munafah.com. We acknowledge complaints within 48 hours and resolve them within 30 days.