Shipping & Delivery Policy

Last updated: October 14, 2026

Munafah is a digital software service. No physical products are shipped.

Delivery

Access to your plan or AI credits is delivered online, right after successful payment (usually within minutes). You will receive a confirmation email and invoice.

Delays

If access is not active within 24 hours of payment, email team@munafah.com and we will fix it or refund you under our Refund Policy.

Service area

The Service is available online to customers in India, the USA and other supported countries.

Contact & Grievance Officer

Munafah Limited Co.
India: 78 Narsingh Bazar, Indore, Madhya Pradesh, India (Phone: +91 99932 29729)
USA: 8735 Dunwoody Place, Ste N, Atlanta, GA 30350, USA
Email: team@munafah.com
Phone: +1 (404) 491-8845

Grievance Officer (India, under the IT Act 2000 and DPDP Act 2023): Neha Singhi, team@munafah.com. We acknowledge complaints within 48 hours and resolve them within 30 days.