Privacy Policy

Last updated: October 14, 2026

This Privacy Policy explains how Munafah Limited Co. ("we", "us") collects, uses and protects your information when you use munafah.com and the Munafah app. It applies to users in India and the United States.

Information we collect

• Account details: name, business name, email, phone number, address, GSTIN or tax ID.
• Business data you enter: products, orders, invoices, customers, inventory.
• Payment details: processed by our payment partners (Razorpay, Stripe). We never store full card numbers, CVV or UPI PINs.
• Usage data: device, browser, IP address, pages visited, cookies and analytics (Google Analytics).

How we use it

• To provide, maintain and improve the service, and to process payments and subscriptions.
• To send service notices, invoices and support replies.
• To prevent fraud and meet legal, tax and accounting obligations.

Sharing

We do not sell your personal information. We share it only with service providers who help us run the service (hosting, payments, email, analytics), when required by law, or in a business transfer. These providers must protect your data.

Cookies

We use essential and analytics cookies. You can block cookies in your browser; some features may then not work.

Data retention & security

We keep data while your account is active and as long as the law requires (for example, tax records). We use encryption in transit, access controls and reputable cloud providers. No method is 100% secure.

Your rights

India (DPDP Act 2023): you may access, correct or erase your data, withdraw consent, and nominate a person to exercise your rights. USA (including California CCPA/CPRA): you may know what we collect, request deletion or correction, and opt out of sale or sharing (we do not sell data). We will not discriminate against you for using these rights. Email team@munafah.com to make a request.

Children

The service is for businesses and is not meant for anyone under 18. We do not knowingly collect children's data.

International transfers

Your data may be processed in India, the USA or other countries where our providers operate, with appropriate safeguards.

Changes

We may update this policy and will post the new date here. Material changes will be notified by email or in the app.

Contact & Grievance Officer

Munafah Limited Co.
India: 78 Narsingh Bazar, Indore, Madhya Pradesh, India (Phone: +91 99932 29729)
USA: 8735 Dunwoody Place, Ste N, Atlanta, GA 30350, USA
Email: team@munafah.com
Phone: +1 (404) 491-8845

Grievance Officer (India, under the IT Act 2000 and DPDP Act 2023): Neha Singhi, team@munafah.com. We acknowledge complaints within 48 hours and resolve them within 30 days.